Privacy Policy 

Effective Date: July 09, 2025

Sunfold (“we”, “us”, “our”) operates sunfolds.com (the “Service”).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or make a purchase.

By using our Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to operate our website, process orders, and improve the user experience.

A. Personal Information

We may collect the following personal data:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment-related information (processed securely by third-party providers)

B. Cookies and Tracking Data

We use cookies and similar tracking technologies to improve website functionality.

Types of cookies include:

• Session Cookies – essential functionality

• Preference Cookies – remember settings

• Security Cookies – fraud prevention

• Analytics / Advertising Cookies – improve performance and traffic measurement

You may disable cookies through your browser settings; some features may not function properly.

C. Usage Data

We may automatically collect:

• IP address

• Browser type and version

• Pages visited

• Time spent on pages

• Device information

• Diagnostic and analytics data

2. How We Use Your Information

We use collected data for:

• Order processing and fulfillment

• Customer support and communication

• Account and transaction notifications

• Website improvement and performance analysis

• Fraud detection and security

• Marketing optimization

• Compliance with legal requirements

3. Sharing of Information

We share your personal information only with trusted third-party service providers necessary to operate our business, such as:

• Payment processors (Shopify Payments, PayPal, etc.)

• Shipping carriers (UPS, FedEx, DHL)

• Email/SMS platforms

• Analytics services (Google Analytics, Shopify Analytics)

• Website hosting providers

These providers only receive the information required to perform their services and may not use it for other purposes.

We do not sell personal information.

4. International Data Transfers

Your information may be processed outside of your country where data laws may differ.
We take reasonable steps to ensure transferred data is treated securely in accordance with this Privacy Policy.

5. Your Rights

Depending on your region, you may have the right to:

• Access the personal information we hold

• Request corrections

• Request deletion of your data

• Opt out of email and SMS marketing

• Disable cookies and tracking

• Request a copy of your stored data

To exercise these rights, contact us at: sunfoldvip@gmail.com

6. Children’s Privacy

Our Service is not intended for individuals under 18 years old.
We do not knowingly collect data from minors.
If you believe a minor has submitted personal information, please contact us so we can delete it.

7. Data Security

We use commercially reasonable technical and organizational measures to protect your information.
However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

8. Links to External Websites

Our website may include links to third-party websites.
We are not responsible for their content, policies, or practices.
We encourage users to review the privacy policies of those websites.

9. Service Providers

We may employ third-party companies to:

• Facilitate website functions

• Provide customer support

• Process payments

• Deliver orders

• Perform analytics

They may access personal data only to complete assigned tasks and must keep it confidential.

10. Policy Updates

We may update this Privacy Policy from time to time.
All changes become effective once posted on this page.
You are encouraged to review this page periodically for the latest version.

11. Contact Us

For questions about this Privacy Policy or personal data requests, contact us:

• Email: sunfoldvip@gmail.com

• Company Name: Hangzhou Brand Formula Technology Co., Ltd.

• Company Address:
  Room 310A164, Building 2, Zanhong Constellation,
  Chongxian Street, Linping District,
  Hangzhou, Zhejiang Province, China